Documentation

Assistant

Assistant

An assistant that answers your visitors in your own site's words — in writing or by voice — and a record of what they asked for.

Everything below is declared by Assistant itself, so it describes this deployment rather than a manual — and it is rewritten whenever the program changes.

What it is

  • Its key is Assistant, which is also the prefix of every component it owns.
  • It is bought: a site has it only when the registry records that this customer bought it.

What it may be allowed to do

These are the permissions it declares. A person sees one of its screens only where his role carries the matching permission.

  • assistant.manage
  • assistant.view

What it puts on a page

One component, each of which can be dropped onto a page in the composer.

Assistant

A box your visitors can ask questions in.

Placed as Assistant.Chat.

4 settings:

  • Greeting — typed in. The first line it says. Left empty, it simply waits.
  • What the box says before anybody types — typed in.
  • Open it as soon as the page loads — a switch, left alone it is false. A bubble that opens itself is one a visitor has to close. Off unless the page is about asking.
  • Voice — chosen from Writing only, The browser's own voice, left alone it is off. The browser's own speech: nothing is uploaded and nothing is charged.

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